Terms & Conditions


All original works are copyright to Suki Lock and their respective creators. No reproduction of designs is allowed, without prior permission.

Orders and delivery


After selecting the product/s you wish to purchase and submitting your order to MADE by jagged, you will be given the opportunity to review the entire transaction and correct any mistakes, before electing whether to cancel the order or to proceed.

By selecting to pay for the order you are deemed to have submitted an offer to purchase the product/s selected by you and the order cannot be withdrawn by you unless expressly agreed to by MADE by jagged. If an item has been custom created for you the order cannot be withdrawn.

MADE by jagged reserves the right to refuse any orders from any person without having to give a reason.

A confirmation email will be send to you once we receive your order.

Custom made items take time. We endevour to have items created with-in the "availability time frame" as stated on the produst page. If for any reason our time estimate has to be adjusted, we will contact you.

Delivery times are estimates only and we are not liable for any late deliveries. Nor are we liable for any lost or damaged parcels. It will be your responsibility to claim from the appropriate company if a package goes missing.

We will send you your tracking number, it is your responsibility to track the parcel.


The only forms of acceptable payment are by electronic transfer (EFT) using PayFast. Credit card purchases is in the process of being added.

In all cases, ownership of goods will transfer to the purchaser on presentation of a valid receipt and/or proof of payment.

Purchases will only be despatched after we've received payment.

Limitation of Liability

MADE by jagged will not be liable for any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third party service provider to render any services which are necessary to ensure the availability of the website.

You hereby indemnify MADE by jagged, it's owners and workers against any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to your access and use of the website and/or any information contained on or via the website and/or your use of the products.

This site uses cookies for an improved experience.


By accessing and/or using the services offered via this website, you agree to be bound by the terms and conditions of use as set out in this policy.  MADE by jagged can at any time modify any of the terms and such modification will supersede and replace any previous terms.  The amended terms will be made available on the website.  Each time you access the website and/or use the services offered via the website, you agree to be bound by these terms.